You can both hide questionnaires from appearing in the Membership Portal, as well as control the order in which they are displayed by editing the CMS of…
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Help Docs, Job Aids & Frequently Asked Questions
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Processing Refunds
Occasionally, you may need to process a refund for a donation. Maybe a donor experienced a connectivity issue while making a donation and a duplicate charge appeared,…
Read moreAccessing Corporate Participant Campaign Portals
From your Corporate Giving Campaign Manager, you can access your Corporate Participants portals in two ways. First, if you highlight the participant in question, then right-click, and…
Read moreReporting for Corporate Campaigns
From your Corporate Giving Campaign Management menu, highlight the Corporate Participant that you would like to pull data from, then select Export Data. You will be able…
Read morePayroll Deductions
Corporate employees have the option to sign-up for payroll deduction, which is essentially making a pledge. However, instead of C360 running a card for each recurring payment,…
Read moreMatching Pending Members
When a contribution comes through online, the member will need to be matched to a constituent record. Pending members can be identified by the purple question mark…
Read moreCorporate Participant Campaign Portal Settings
To craft the Campaign Portal for your Corporate Participant, highlight them in the Corporate Giving Campaign Manager, then select Portal Settings. This will open the Corporate Campaign…
Read moreAdding a Corporate Participant to your Corporate Campaign
To add a Corporate Participant to your Corporate Campaign, right-click your current Corporate Campaign from the Corporate Giving Campaign Manager, and select Add Corporate Participant. You will…
Read moreAdding a New Corporate Campaign
From the Campaigns Module, select Add New Campaign, then give your campaign a Name and Description, and Save. This will open the Edit Campaign Management menu, where…
Read moreClosing Out Outstanding Balances Post Event
After your event, you may find that you have a handful of guests who left with a balance still due. You can reach out to these guests…
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