Removing ‘On Behalf’ Email Masks

You can remove the “On Behalf of…” that appears in front of your organization’s name when sending an email to your constituents.

“On Behalf of…” your organization text as it appears by default in mailings

First, navigate to the Site Setup Module and select String Map from the list of options.

Navigating to String Maps.

Select Add String Map from the top bar. From the String Keys, select message.battery.force.from.address. For the Strong Value, type in true. This will remove the “On Behalf of…”

The String Key to remove the “On Behalf of…” text

Select Save when you are done and restart Compass-360.

After restarting Compass-360, your organizations name will be utilized and the “On Behalf of…” string will be removed.

How emails will be received after the String Mapping has been added.

Additional Strings

Additional String Mapping can be added for default from address and masking with the String Maps default.email.fromAddress.mask and default.email.fromAddress

The String Key to override the default From Masking for all new created assets

The default.email.fromaddress.mask will override your organization’s name.

The String Key to override the default From Address for all new created assets

The default.email.fromaddress will override your organization email.

As with the String Mapping above, add the string, select Save and restart Compass-360 to reflect these changes.

With these strings added, all assets created after these updates will use the text you entered by default.

How your emails will be received