Manually Registering an Event Guest

If you need to register a guest manually or have sold tickets at the door and need to add attendees to your Guest List, you can do so by selecting Register Guest and Register Guest.

You will then be prompted to select an existing constituent from your database or quickly add a new constituent with provided information, including First Name, Last Name, Email, and Phone Number. If using an existing constituent (Option 1), you can use the search bar to locate the constituent, and then select Use Selected Constituent. If you are instead electing to quickly add a constituent (Option 2), you will select Use Provided Information to progress.

Selecting the box for This guest is purchasing tickets for others and will not be attending the event will use the set constituent as a PurchaserOnly record for sales purposes and create Guest Of records for attendees.

This will open the Point of Sale terminal, where you can select the appropriate ticket type and set the quantity to sell.

If more than one ticket is purchased, Guest Of slots will be created.

After setting the ticket type and quantity, select Pay $___.__ to record payment for the sale.

Select the appropriate payment method and fill in the details to record the payment.

Selecting Gratis Payment will create a Gratis income record in the amount of the ticket price to resolve the invoice. Selecting Invoice will leave the sale unpaid, with a balance due.

After the payment has been processed, the invoice will be launched. You can close this window or Email Receipt if you have an Event Receipt Email set in the Communications menu of your event.

After you complete registration, the Manage Event Guest menu will be launched, of which you can find information on in this Help Doc.