Closing the Mobile Bidding Auction
When your auction has ended there are two post-processing steps to take to formally close out your Mobile Bidding Auction in Compass-360 prior to checking guests out: closing the auction and processing bid winners.
Close Bidding officially closes your auction so bidding can no longer take place. Users will not be able to bid unless you reopen bidding.
Process Bid Winners finalizes the results of the bidding, applies the winning bids to the guest record and notifies the winners that they won. Once you process bid winners, results are final and the auction cannot be reopened.
Important to note:
You still need to check-out guests after closing bidding and processing the winners.
Closing & Processing Winners
- Navigate to the Mobile Bidding section on the Manage tab . Click the Close Bidding button at the bottom of the screen. When you click this button your guests will no longer be able to bid via their Mobile Bidding portal.
- Next, you will want to finalize and notify the winners for all of your auction items. To do this, click on the Process Bid Winners button. This will process all leading bid to winning bids, attach it to their guest attendance record and notify them via text which items they won.
After you have closed out bidding and processed bid winners, you can formally check-out your guests.