Pledges and Recurring Payments
Pledges can be created through several different streams in C360. Most commonly, pledges are recurring donations, but they can also be payments against memberships or event paddle calls turned in to recurring donations.
Create a Pledge
You can create and process monthly, quarterly, and bi-annual pledges in C360 via the the Pledges Module. Setting Up A Pledge First, select Create New Pledge from...
Cancelling a Recurring Pledge
If your recurring donors find that they need to cancel a pledge or make adjustments, this can be done in one of two ways Cancelling Via Pledge...
Updating Credit Cards & Processors
You can update a pledge’s vaulted credit card at any time. For members who use multiple Stripe accounts or use Vantiv and Stripe together, you can also...
Setting Up Internal Pledge Notifications
When a pledge successfully processes (or even if it fails to process), both your staff and the donor can get a notification. Internal Staff Notifications You can...
Pledge Portal & Donor Notifications
If a credit card associated with a pledge has expired or is declined when the pledge is being processed, the Pledge Status will be marked as Suspended,...
Recording a Payment on an Existing Pledge
If payments for your pledges are coming to you as a check or cash, you can manually record the payment of the pledge. Navigate to the pledges...